Thank you for your continued support of ONGEKI. In response to the spread of COVID-19, and in order to ensure the safety of our employees and help prevent further spread, we will be making changes to our customer support contact options. 【Phone Support Suspended】 ■ SEGA AM User Support ■ Period: From April 8, 2020 onward Email inquiries will continue to be accepted as usual. Please note that inquiries requiring detailed investigation or verification, as well as reports of initial defects with dispensed cards, may take additional time to process. We sincerely apologize for any inconvenience this may cause. We will continue to monitor the situation regarding COVID-19 and remain committed to maintaining our services and providing timely assistance. We appreciate your understanding.