Thank you for playing “Ongeki bright MEMORY Act.3”. We have confirmed that there is a problem with the card printed with “Card Maker Ver.1.35-04”, which has been in operation since May 12, 2022 (Thursday).
This has been corrected in “Card Maker Ver.1.38-22” which started operating on Thursday, March 7, 2024, and it is currently possible to print in normal condition.

Contents of the problem

The following cards had incorrect titles.

【target card】

【erroneous】
【SR】 Sanae Higashifutani[Dora collecting ability]
【SR】 Mt. Horai Teruya[Wind tile summoning ability]

↓

【positive】
【SR】 Sanae Higashifutani [Wind tile summoning ability]
【SR】 Horaiyama Teruya [Dora collecting ability]

The version that was experiencing a problem

From “Card Maker Ver.1.35-04” to “Card Maker Ver.1.38-21”

About exchange

If you have printed your card by Wednesday, March 6, 2024 and would like to exchange it for a regular card, please【with defective physical card 】【Information required for sendingPlease send the memo 】 with the following information to the “Ongeki “ Touhou Genso Mahjong Printing ” Exchange Section” and if a problem is confirmed, we will exchange it for a fixed physical card.

【destination】
〒285-0802 1-3-4 Daisaku, Sakura City, Chiba Prefecture
Sega AM User Support Ongeki “ Touhou Genso Mahjong Printing ” Exchange Section Addressed

【Information required for sending(Please include it in a memo, etc., and send it with your card.)】
・address
・name
・telephone number

【please note】
・When sending your package, please pay by cash on delivery using a method that can confirm the arrival of your package (such as courier service).
・Customization settings will be replaced with the same physical card with the problem.
・If you send your package by means that cannot confirm arrival, such as regular mail, or because you cannot confirm the arrival of your package, in the event of an accident such as loss, you may not be able to obtain a warranty because you are not responsible.
Please keep a copy of the invoice until you receive your card.
When packaging, please take measures such as placing the card in a plastic bag and sandwiching it between cardboard or cardboard to prevent it from getting wet, bent, or scratched.
Additionally, since the packaging materials used are generally not returned, please take measures with packaging materials that do not need to be returned.
・Exchange may take approximately 2 weeks.
・The personal information we receive will not be used for any purpose other than shipping-related work.
・If we cannot confirm the problem, we may return the card you sent. Please note.
The exchange deadline is the end of June 2024.